no hello

please don't say just hello in chat

Imagine calling someone on the phone, going hello! then putting them on hold... 🤦‍♀️

❌ Don't do this

You's Slack avatar You 2:15 PM
hi
Lockoo's Slack avatar Lockoo 2:19 PM
...?
You's Slack avatar You 2:20 PM
what time was taht event again?
Lockoo's Slack avatar Lockoo 2:20 PM
oh - 3:30

Note that You could have got my answer minutes sooner, and needn't have kept me waiting. In fact, I could have started thinking about the question right away!

People who do this are generally trying to be polite by not jumping right into the request, like one would in person or on the phone - and that's great! But it's and chat is neither of those things. For most people, typing is much slower than talking. So despite best intentions, you're actually just making the other person wait for you to phrase your question, which is lost productivity (and kinda annoying).

The same goes for:

  • "Hello, are you around?"
  • "hi Lockoo - quick question."
  • "You got a sec?"
  • "yt?"
  • "ping"
  • etc...

Just ask the question! 😫

✅ Instead try this

BetterYou's Slack avatar BetterYou 2:15 PM
Hiya! What time was the event?
Lockoo's Slack avatar Lockoo 2:15 PM
hey, 3:30
BetterYou's Slack avatar BetterYou 2:15 PM
Awesome, see you then!
Lockoo's Slack avatar Lockoo 2:16 PM
np ^^

If you feel it's a bit brusque to simply say "Hi" and ask the question, you can still preface your message with as many pleasantries as you see fit.

For example:

  • "hey, what's up? also, any idea when the event is?"
  • "Hi there! Hope you're well. Do you know what shader you used on that avi from before?"
  • "hey, if you're not busy, could you tell me what avi that was I saw you in?"
  • etc...

It may seem trivial, but asking your question before getting that initial salutatory reply also allows for asynchronous communication. If the other party is away, and you leave before they come back, they can still answer your question, instead of just staring at a "Hello" and wondering what they missed.

When done right - everyone's happy! 🎉